There are a lot of speaker companies out there with even more popping up each year. That’s why it’s important that you realize what makes TruAudio different from all the rest.
TruAudio was founded upon the ideas and values of protecting our dealers. Having started as custom installers ourselves, we continuously strive to be the type of speaker manufacturing company that we wish we had had when we were installing. This includes promises and commitments to our dealers based on viewing the market through their eyes.
Let’s face it. Doing business today is a lot different than it was 10 years ago. Big-box stores, the Internet, and auction sites have changed the way we all do business. Other problems include massive AV distributors, builders buying direct, and competing against uneducated, untrained custom installers. It is from considering all this that we built the soul of our company and give you the following promises and commitments.
TruAudio is only sold DEALER DIRECT: This means you buy directly from the factory. This saves you money and allows us to make sure we know who’s selling our products. If you have a question or concern you deal directly with us. We also promise not to oversaturate your area. We will protect our dealers and the areas they sell in.
TruAudio is NOT sold though distributors: Our product is only sold from the factory directly to the custom installer. We do not and NEVER will sell through distributors or big catalog companies. You don’t have to worry about “just anyone” showing up carrying the TruAudio line.
TruAudio is NOT sold over the Internet: No TruAudio products will ever be sold over the Internet. No pricing – not even retail – is allowed to be posted anywhere on the Internet or on dealer web sites. We protect the TruAudio brand for you and we might just become your last line that makes this kind of promise.
Amazing quality: With a lifetime warranty, we have to build these speakers so they last for years and years. Every detail of each component is engineered and measured to make sure it will hold up under most conditions. For each of our models we choose only the finest materials available for speaker building. We use top-of-the-line drivers made from polypropylene, glass fiber, aluminum, and woven carbon fiber, and each crossover is designed specifically for each model.
Innovative products: As you can probably see, we are constantly coming out with new products. We also offer innovative features like the EZFrame and Revolve Series which give our dealers not only great speakers, but solution products. We are constantly working on new designs that will help our products sound better and install seamlessly.
Outstanding customer service: All of our current dealers know what we mean by this statement. No matter if you’re placing an order, returning a product, or just have a question, we make it quick and painless. We promise our customer service will always be second to none.
Lifetime warranty: A great selling point to your customer, this kind of warranty goes a long way. Not only is the warranty lifetime, but we make it simple to get a bad product replaced. Just call up, and the new one will be on its way that same day.
**Subwoofers and amplifiers have a 1 year warranty.
Great prices: When
developing each product, we always keep in
mind dealer and retail pricing. We keep a
low overhead here at TruAudio and pass that
savings right on to you.